Join over 14,000 companies worldwide who have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews.
Trusted, authentic, transaction-based.
eKomi offers a unique platform where consumers speak to one another based on verifiable experiences. eKomi charters one of the most elite, vast customer feedback management teams which personally screens every single review collected 24/7 for our clients.
Ever since going social and integrating customer reviews into AdWords™ and Google Shopping™, Google has opened a new dimension of value for customer reviews.
Activating Google's seller rating extension is crucial for businesses in light of the increasingly competitive online marketplace.
Our innovative excellence has been recognised and accoladed by multiple industry leaders from various institutions.
For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institue and the Best of Innovation Award IT. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.
We constantly update our leading, state-of-the-art social commerce solutions and issue several release cycles every year.
Flexible, robust, and customisable according to our high-end enterprise client needs, eKomi's flexibility results in feedback campaigns that are trusted, transparent, and effective. Our experts consult with you to determine the technology and implementation approach that best suits your business.
Reliable. Scalable. Secure.
eKomi delivers legally-compliant SaaS solutions that allow you to position your third-party validated customer ratings in response to constantly evolving social commerce trends for greater ROI. Not only do we provide insight into market strategy, but we also provide consultants that free you from legal complications and issues of competition law. Our legally stress-tested solutions guarantee a review management tool that is constantly safe and secure.
eKomi was designed with the global business and customer in mind.
eKomi has clients from all over the world, and we want to make sure we can provide the same high standard of service, no matter where your business is located. For this reason, we support over 26 languages, and have offices throughout the US and Europe. We believe that, in order to adhere to the specific needs of our global clientele, we need to offer a universally applicable product, and it is this philosophy that has driven our expansion and development.
What do your customers want? Accurate delivery dates? Great customer service beyond the point of sale? Efficient return policies? Building trust, let alone loyalty, these days requires more than certificates and awards. There is nothing more effective or efficient than building loyalty through authentic customer reviews. Using the eKomi 5-star review system, you can substantially increase your conversion rates through higher search traffic.
If your business is not listed on Google, you may be missing the opportunity to increase your sales. Our recognition by Google allows eKomi’s independent reviews to easily integrate within Google product listings. With eKomi's social commerce technology, reviews are not just collected. Our goal is to capture reviews, drive traffic to your site, and target more customers across the Web.
Generating original, high-quality content from satisfied customers using their recommendations and reviews is the goal for any online marketer. eKomi delivers an efficient and proactive review gathering system that is easy to manage. We integrate our APIs directly into Google products, helping websites rocket to the top in Google rankings.
With eKomi you instil trust in your customers and they, in return, are persuaded to spend more based on newly found consumer confidence created by your reviews and ratings. Over and over studies have proven that authentic customer reviews are more important than pricing. They can also be an important factor when a customer is undecided about a purchase. Bottom line – customers trust other customers more than celebrity endorsements and traditional advertising methods.
With 250 million users on Twitter and over 1 billion users on Facebook, isn’t it time to broaden the reach of your business? Viral positive reviews across key social networks can give your business a powerful advantage. More and more businesses are beginning to see the purchasing power of consumers using social networks. In reaction to this explosive growth, eKomi provides a social recommendation feature that exponentially projects customer reviews to a huge audience at no extra cost.
Can you put a price on the professional reputation of your business? Internet portals these days have been specifically developed to allow the publication of unjust negative reviews. In our experience, most negative reviews fruit of miscommunication or a misunderstanding. With eKomi you can easily resolve disputes amicably through a private customer dialogue, allowing companies the opportunity to address issues to the satisfaction of the customer. But more importantly, this process protects companies from negative reviews becoming viral across the Web.
Integrate your reviews directly into your website.
Customer reviews can be displayed through a widget, along with your overall score and aggregate star rating.
Product reviews are shown directly on the product page, in order to increase your conversion rate and SEO ranking.
Reviews and counting...